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About BPSC

Headquartered in Katowice, BPSC is the leading supplier of Polish-made ERP software for medium and large manufacturers, distributors, and service companies in Poland. BPSC’s flagship solution, Impuls EVO, brings together production, MRP, logistics, finance, sales, and personnel functionality to deliver an ERP system that meets the needs of more than 400 industrial companies throughout Poland. For more information, visit www.bpsc.com.pl.

Fresh Eyes and New Ideas

“Being part of Forterro has brought a fresh set of eyes to our business. We had become a bit stagnant, and we needed permission to think about new ways of doing business and new ways of delighting our customers. When I look back on our progress, I am amazed at how quickly our hard work has improved the longevity of our business for employees and customers alike.”

Rafal Orawski

Rafal Orawski, General Manager | BPSC

BPSC’s Forterro Way Story

In spite of being founded during an especially difficult economic and business environment in Poland, BPSC grew over a 30-year period to become the leading supplier of Polish-made ERP to more than 400 medium and large enterprises. When the last of the company’s pioneering founders decided to retire, he sought a home for BPSC at Forterro.

Forterro acquired BPSC in 2017. After a detailed analysis of the business in collaboration with BPSC’s management team, the team developed a one-year plan that would significantly improve the company’s long-term sustainability.

One of Forterro’s initial observations was that the BPSC product scope was extremely wide. With no centralized product management guiding product direction, there was a lack of target market discipline, leading to unprofitable and lengthy services engagements and a lack of distinction between the core product and customizations.

In response, Forterro helped BPSC centralize the role of product management and redefine the target market for Impuls EVO. Following this important decision, the BPSC’s product team was able to rationalize the product, determine short- and long-term roadmap plans, and revise Impuls EVO’s release cadence and version control.

After aligning sales and marketing to a more specific, narrower target market, BPSC saw a positive impact to new business lead generation and top line sales revenue. In fact, the tighter focus brought efficiency and profitability to sales and marketing operations.

As the entire company began to right-size around its natural target market, BPSC also began other important initiatives, such as realigning services contracts to current market realities and reinventing the value proposition of maintenance and support for customers.

In just one year, BPSC was able to improve its profitability by 20% and its services margins by nearly 40%, not to mention improve the quality of its product offering for customers and revitalize new system sales.