Customer spotlight: Leon Paul featured in The Manufacturer

In an in-depth article published by The Manufacturer, discover how Orderwise played a major role in cutting through operational challenges to transform Leon Paul’s warehouse, stock control and order fulfilment operations.

Before implementing Orderwise, Leon Paul relied on paper-based systems — a setup that made it difficult to track sales or maintain efficiency. But after rolling out Orderwise in 2017, the company achieved several major improvements:

• Order fulfilment time reduced dramatically, from six and a half days to less than eight hours
• Stock accuracy and product availability improved significantly, with only 11% of items unavailable at any time (compared with a competitor’s 76%)
• Training time for warehouse staff dropped from six months to just three hours, thanks to simplified, guided picking routes
• Warehouse processes became fully digitised, enabling better visibility, efficiency and scalability.

These improvements strengthened Leon Paul’s service-led proposition, helping the company maintain its market leadership and deliver a customer experience far superior to competitors.

Read the full story here.